Gaming is meant to be fun. Crikiya gives you the tools, information, and support you need to keep it that way — so you always stay in control of your time and money.
These tools are free, instant, and available to every registered crikiya player. Use them whenever you need to take back control.
Set a daily, weekly, or monthly cap on how much you can deposit into your crikiya account. Once a limit is active, it takes effect immediately and cannot be increased for 24 hours — giving you a real cooling-off period before any change kicks in.
Choose a maximum session length — 30 minutes, 1 hour, 2 hours, or a custom duration. When your time is up, crikiya will automatically log you out. It is a simple way to make sure gaming stays a short break, not an all-day habit.
Enable regular on-screen reminders that show how long you have been playing and how much you have spent in the current session. Reality checks pop up at intervals you choose — every 15, 30, or 60 minutes — so you always know exactly where you stand.
Need a short break from crikiya? Activate a cool-off period of 1 day, 1 week, or 1 month. During this time your account is temporarily suspended — you cannot log in, deposit, or place bets. Your balance is safe and your account reopens automatically when the period ends.
If you feel gaming is becoming a problem, you can self-exclude from crikiya for 6 months, 1 year, or permanently. Self-exclusion is immediate and cannot be reversed during the chosen period. We take this seriously — once activated, our team will also block any new accounts you try to open.
Your full gaming history — every bet, every deposit, every withdrawal — is available in your crikiya account dashboard at any time. Reviewing your activity regularly is one of the most effective ways to stay aware of your spending and catch any patterns before they become a problem.
Responsible gaming means enjoying online games and betting as a form of entertainment — not as a way to make money, escape problems, or deal with stress. At crikiya, we believe that gaming should always be a choice you make freely, with a clear head and a set budget in mind.
The reality is that most people who play on crikiya do so casually and without any issues. They set a budget, play for fun, and stop when they have had enough. But for a small number of players, gaming can start to feel compulsive — and that is when it stops being entertainment and starts causing real harm.
Crikiya is committed to responsible gaming not just because it is a regulatory requirement, but because we genuinely care about the wellbeing of every player on our platform. We have built a full suite of responsible gaming tools directly into the crikiya platform, and our support team is trained to help any player who reaches out with a concern.
The golden rule at crikiya: Only ever play with money you can afford to lose. Gaming should never come at the cost of rent, food, bills, or your family's needs. If you find yourself thinking about using essential money to fund gaming, please use our self-exclusion tool or contact our support team immediately.
Responsible gaming is a shared responsibility. Crikiya provides the tools and information — but you are the one who knows your own situation best. Take the time to read this page, use the tools available to you, and do not hesitate to reach out if you ever feel things are getting out of hand.
Problem gambling does not always look obvious from the outside. It can creep up gradually, and many people do not realise there is an issue until it has already caused significant harm. Knowing the warning signs early gives you the best chance of addressing things before they escalate.
Take these signs seriously. If you recognise any of the following in yourself or someone you know, it is time to take action — whether that means setting limits on crikiya, taking a break, or seeking professional support.
Answer these questions honestly. If you answer "yes" to two or more, we strongly recommend using crikiya's responsible gaming tools or speaking to a support professional.
1 Have you ever spent more money on gaming than you originally planned in a single session?
2 Have you ever tried to win back money you lost by continuing to play or increasing your bets?
3 Have you ever felt guilty, ashamed, or anxious about how much time or money you spend on gaming?
4 Have you ever hidden your gaming activity from family members or close friends?
5 Has gaming ever caused arguments at home or affected your relationships with people you care about?
6 Have you ever borrowed money or sold something to fund your gaming?
7 Do you find it hard to stop playing even when you know you should?
8 Have you ever missed work, study, or family commitments because of gaming?
Two or more "yes" answers? Please consider activating a cool-off period or self-exclusion on your crikiya account, and reach out to our support team at [email protected]. You do not have to deal with this alone.
Setting responsible gaming limits on crikiya takes less than two minutes. Here is exactly how to do it, step by step.
Open the crikiya app or visit crikiya.app and log in with your registered mobile number and password. If you have two-factor authentication enabled, complete that step as well.
Tap your profile icon in the top right corner of the screen, then select "Account Settings" from the dropdown menu.
In the Account Settings menu, find and tap the "Responsible Gaming" section. This is where all your player protection tools are located in one place.
Select the tool you want — deposit limit, session time limit, reality check, cool-off period, or self-exclusion. Enter your preferred values and confirm your choice.
Tap "Save" or "Confirm". Your limit takes effect immediately. You will receive a confirmation message to your registered mobile number. Deposit limit reductions are instant; increases require a 24-hour waiting period.
Need help? If you cannot find the Responsible Gaming section or need assistance setting a limit, contact our support team via live chat in the crikiya app or email [email protected]. We will walk you through it.
Most crikiya players enjoy the platform without any issues because they follow a few simple habits. These are not complicated rules — they are just common-sense approaches that keep gaming fun and sustainable over the long term.
Crikiya is strictly an 18+ platform. We have zero tolerance for underage gaming and take every reasonable step to prevent minors from accessing our platform. Our registration process includes mandatory age verification, and we conduct additional KYC checks on accounts where we have any reason to suspect a player may be underage.
If you share a device with younger family members, we strongly recommend taking the following steps to prevent accidental or intentional access to crikiya.
Suspected underage access: If you believe a minor has accessed or registered on crikiya, please contact us immediately at [email protected]. We will investigate and take action promptly, including closing any account found to belong to a minor and returning any funds deposited.
If you are struggling with your gaming, the most important thing to know is that you are not alone and help is available. Reaching out is a sign of strength, not weakness. Crikiya's support team is trained to handle responsible gaming concerns with complete confidentiality and without judgment.
You can contact the crikiya responsible gaming team at any time through the following channels. We will respond to all responsible gaming enquiries as a priority.
Remember: Using crikiya's responsible gaming tools — including self-exclusion — will never result in any penalty to your account or your remaining balance. Your funds are always safe, and we will never pressure you to continue playing.
Crikiya is built for players who want great games, fast payouts, and a platform that genuinely has their back. Set your limits, play within your means, and enjoy every session.
18+ only. Please play responsibly. If gaming stops being fun, use our responsible gaming tools or contact support.